Terms of use
The plain-English rules for booking a job through us.
Last updated 26 October 2026
Draft for review. This page has not yet been checked by a lawyer, and the company details are still to be confirmed.
What we do
Passionate Taskers introduces you to a local tradesperson who has passed our checks. When you send a request, nothing is booked yet. We call you to agree the job, the time and the price, and only then arrange who comes.
The tradesperson does the work and is responsible for its quality, and for following the law and safety rules for their trade.
Booking and prices
Starting prices
Prices on the site are starting prices. The full price is agreed with you on the phone before anything is booked.
Extra work
If the tradesperson finds more to do, nothing extra happens and nothing extra is charged until you say yes.
Paying
There is nothing to pay online. You pay when the job is done. We tell you how when we call.
Changing or cancelling
Call us on 020 3000 0000 as early as you can. Cancelling before we have confirmed who is coming costs nothing.
Your rights
Nothing in these terms takes away your rights under the Consumer Rights Act 2015: work must be done with reasonable care and skill, in a reasonable time, and for the price agreed.
Gas and emergencies
We are not an emergency service. If you can smell gas, leave the building, do not use light switches or flames, and call the National Gas Emergency Service on 0800 111 999. It is free, and open day and night.
Gas work is only done by Gas Safe registered engineers, and certified electrical work only by members of a scheme such as NICEIC or NAPIT.
If something goes wrong
Call us on 020 3000 0000, 8am to 8pm, 7 days a week. We will talk to the tradesperson and help put it right.
Passionate Taskers, Address to be confirmed. Email to be confirmed.